Support Center

Getting Started

4 articles

Billing, Invoices, and Payments

Last Updated: September 29, 2026

How to read invoices, pay through the option offered, understand recurring billing and resolve payment questions.

Email App Connection Settings (IMAP and SMTP)

Last Updated: September 29, 2026

The secure IMAP and SMTP values for Arcane Mail, what IMAP synchronizes, and how to test an email app.

Email Setup Overview: What’s Included and How It Works

Last Updated: September 29, 2026

What's included with Arcane Mail, how your mailbox works across devices, and what to expect from setup, migration and ongoing support.

How to Log Into Your Email

Last Updated: September 29, 2026

Sign in to Arcane Mail webmail with your full email address, and understand how it relates to the client portal and email apps.

How to Request a Website Change

Last Updated: September 29, 2026

How to request a small website edit or larger project, with details and examples that help Arcane Tech act.